Visitor and Access Information
Museum Opening Times
Monday 5th February - Saturday 22nd December 2018.
The museum is open on Bank Holidays.
Tourist Information Opening Times (these are different to the museum)
Please note that we are unable to sell tickets through the Tourist Information Service on Thursday 31st May and Fridat 1st June due to staff leave. We apologise for any inconvenience that this may cause.
Summer opening (April to September):
Open on Bank Holidays for general information, but no tickets are available on Bank Holidays.
Winter Tourist Information opening hours are: Monday-Saturday 10:00-3:00 October to March.
Museum Admission Charges from 3rd April 2017
We offer a discounted rate for pre-booked groups of 15+ people at £4.50 per person. Please contact us to book your visit. We can also offer the Museum for group or corporate events during the evenings or at weekends (minimum £100 charge for opening on a Sunday). If you cannot get to us then one of our expert members of staff could give a talk to your group on a particular topic of interest. Contact the Director for more information.
How to find us:
Assistance dogs: Guide dogs, hearing dogs and assistance dogs are welcome throughout the Museum. Please ask for water/food bowls which can be borrowed from the Front Desk.
Lifts: The lift is wheelchair accessible.
Toilets and baby changing facilities: All toilets are by the entrance on the Ground Floor, including a wheelchair-accessible toilet. Baby change is available in the ladies and gentlemen’s toilets.
Breast feeding: The Museum welcomes breast feeding. If you require a private space, please ask the Front Desk and access will be provided to a quiet office area whenever possible.
Picnic areas and refreshments:In good weather packed lunches can be eaten in the yard area of the museum. The museum does not have a café, but there are a number of independent cafes nearby, please ask the front desk for details. Your ticket is valid for the whole day and you can come and go from the museum as you like.
Wheelchairs: The Museum is fully wheelchair accessible. A wheelchair is available and can be booked in advance by telephoning 01884 256295 or borrowed on the day by asking a member of staff at the front desk.
Induction loop: A portable induction loop is available on the Front Desk on request.
Magnifying glasses are available from the Front Desk
Hands-on: The museum has many items on open display which can be touched gently by visitors with sensory impairments. Please be careful of the ploughs in the yard which are not suitable for touching.
The museum offers regular themes object handling sessions in the galleries in school holidays. Please look at our current ‘What’s On’ guide or on the Events page for details.
Dementia Friends: A number of our staff and volunteers have undergone Dementia Friends training.
Sighted Guiding: Some staff and volunteers are trained in Sighted Guiding. Staff are able to offer assistance in the reception, shop and Tourist Information areas. For a Sighted Guided tour of the museum (on a one to one basis) please call 01884 256295 to discuss booking
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Tiverton where to go and what to see leaflet
Visitor and Access Information